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Shipping
We offer Free Shipping on all orders. Tracking will be provided for all orders and you will be sent an email with a tracking number once your order is dispatched so you can see where your freezeframe order is at all times.
Returns
If you are dissatisfied with your purchase, as long as you have used the product in accordance with the instructions, you can request a refund within 30 days of the order date on the packing slip. Please contact our Customer Care team by emailing customercare@freeze-frame.uk so they can assist you.
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